Friday, May 23, 2014

Excel Web App - An error occured

Users were trying to open the Excel files using Excel Web App in my SharePoint 2010 farm. They were getting "An error occurred Please try again" error dialog.

Also some of the users were not able to see the Indicators of Indicator Details web part. They were getting "An Error Occurred" against each indicator.  I checked all the settings Excel Services and finally found that the "Excel Calculation Service" was stopped. Once it is started, users were able to open excel files and Indicators started showing up. Hope this information is useful for you. 

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